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Alexander Manufacturing Promotional Products
GENERAL ORDER INFORMATION
 

PRODUCTION TIME: 5-7 working days. Some items may require a longer production time. Call for more information.

OVER/UNDER RUNS: We reserve the right to ship and bill for five percent over or under ordered quantity.

BLANK ITEM ORDERS: Use next column pricing.

PAYMENT TERMS: Net 30 days upon credit approval.

PRODUCT GUARANTEE: Alexander warrants all products to be of the highest quality and will replace any defective products without charge. Liability limited to amount of invoice.

RETURNS: All claims must be submitted in writing within 30 days from receipt of goods. Returned merchandise will not be accepted without a return authorization number issued by Alexander. Goods must be returned within 15 working days of authorization issuance or the claim will be void.

REPEAT ORDERS: No set up charge for orders that are less than two years old. When reordering, specify previous purchase order number on current purchase order.

CANCELLATION: Customer is responsible for all costs incurred after production starts.

SHIPPING: Most orders will be shipping from ZIP code 61776. The most economical carrier will be selectedunless otherwise specified.

FREIGHT CLAIMS: Recourse with carrier is the responsibility of the customer. Title to merchandise passes toconsignee on carrier pickup.

 

STANDARD IMPRINT COLORS
 

Alexander promotional products are available with 22 different imprint ink colors at no additional charge. If a color other than described below is needed, be certain to specify the PMS coated color number or name.

There is a $45.00(G) charge for a requested color that is not on the list shown here.

NOTE: Because of printing limitations and product color, PMS coated colors will be reproduced as close to the actual color as possible. Cannot match exact PMS colors on digitally printed items.

 

SAMPLE CHARGES
 

RANDOM SAMPLES: Free samples with provided shipper number. The following exceptions will incur a charge of $20(A) each:

-1915 Aqua Pod Bluetooth Speaker

-1913 Ultra Slim Power Bank

-2931 Defender CREE® Flashlight

BLANK SAMPLES: Free samples with provided shipper number. The following exceptions will incur a charge of $20(A) each. Maximum of 3 blank samples:

-1915 Aqua Pod Bluetooth Speaker

-1913 Ultra Slim Power Bank

-2931 Defender CREE® Flashlight

SPEC SAMPLES: 25% off EQP with $50(G) setup charge, per color/location decorated with customer supplied artwork.

SELF-PROMOTIONS: 25% off EQP with $25(G) setup charge, per color/location with provided shipper number. Decorated with customer supplied artwork

 

SERVICE CHARGES
 

SETUP: $50(G) per imprint color/location, applied to all orders except exact repeats within two years.

COPY CHANGE: $50(G) will be applied per copy change. Each copy change must meet catalog minimums or a less than minimum charge will apply..

LESS THAN MINIMUM: $50(G) applied to orders that are less than first column quantity. Absolute minimum is half of first column.

RUN CHARGE: $.30(G) per additional color and/or location.

SCREEN WASH: $20(G) per color change.

PMS MATCH: $45(G) for a PMS coated color match not included in our standard imprint color list.

VIRTUAL PROOF: No charge.

EMAIL/PAPER PROOF: $12(G) production begins after receipt of proof approval.

RUSH CHARGE: $75(G) Contact Alexander for availability. Orders must be received by 12:00 PM CST.

PRICING: All pricing in US Dollars

PRE-PRODUCTION SAMPLES: $50(G) Production begins after receipt of proof approval.

EXACT QUANTITIES: Available at a charge of $20(G). Must be stated on purchase order.

ART RECONSTRUCTION: $50(G) minimum for first 30 minutes. An additional $50(G) per 30 minute increments.

POLY BAG: $.075(G) per item on items where a poly bag is not standard.

LABELS: $.07(G) per item to attach customer supplied labels.

MULTIPLE ITEM POLY BAG: $.05(G) per item.

INSERTION: $.32(G) per item to combine a non-Alexander item(s) with an Alexander item(s).

DROP SHIP: $7.50(G) applied to each “ship to” after the first “ship to” address.

THIRD PARTY HANDLING: $5(G) per carton for handling costs of packaging and preparing.

INTERNATIONAL SHIPMENTS: All duty and tax charges are the responsibility of the customer. All declaration documentation will include the retail value of goods, unless otherwise instructed by customer.

PERSONALIZATION: $1.00(A) on laser engraved items.

RELEASE CHARGE: No release charge.

 

EMAIL CONTACTS
 

ORDERS: orders@alexandermc.com

RANDOM SAMPLE ORDERSsamples@alexandermc.com

ARTWORK: art@alexandermc.com

VIRTUALS: virtuals@alexandermc.com

GENERAL SERVICE INQUIRIES: service@alexandermc.com

 

PROP65 COMPLIANCE
 

Alexander is continually working with our suppliers to implement a Proposition 65 testing program to identify products for chemical testing to stop regulated chemicals from being found in our products. Many of our products have passed tests for those chemicals with safe harbor levels.  However, it is not reasonable to test all products for the over 900 chemicals listed on www.P65Warnings.ca.gov.  Below is a list of products that do not require labeling.  On all other products we will upon request, provide Prop 65 warning labels on product packaging which will appear as follows:

!

WARNING: Cancer and Reproductive Harm www.P65Warnings.ca.gov

Purchase orders must clearly state AFFIX PROP 65 LABELS to guarantee proper labeling.

Alexander items that do not require Prop 65 warning labels:

5101, 5104, 5108, 5109, 5144, 5151,5141, 5201, 5202, 5203, 5205, 5206, 5238, 5239, 5240, 5241, 5242, 5243, 5244, 5245, 5248, 5262, 5268, 5272, 5814