PRODUCTION TIME: 10-15 WORKING DAY AVERAGE FOR LASER ENGRAVE, SCREEN PRINT, PAD PRINT & LABELING.
15-20 WORKING DAY AVERAGE FOR DIGITAL PRINT.
Due to global supply chain conditions, production times may exceed averages. Call for more information.

ARTWORK SPECS: We accept the following VECTOR formats: PDF, AI, EPS, CDR, < 10.00 MB. To avoid font problems, convert all text to outlines.

Art Reconstruction charges may apply. See Service Charges for more information.

OVER/UNDER RUNS: We reserve the right to ship and bill for five percent over or under ordered quantity.

BLANK ITEM ORDERS: Use next column pricing.

PAYMENT TERMS: Net 30 days upon credit approval.

PRODUCT GUARANTEE: Alexander warrants all products to be of the highest quality and will replace any defective products without charge. Liability limited to amount of invoice.

RETURNS: All claims must be submitted in writing within 30 days from receipt of goods. Returned merchandise will not be accepted without a return authorization number issued by Alexander. Goods must be returned within 15 working days of authorization issuance or the claim will be void.

REPEAT ORDERS: No set up charge for orders that are less than two years old. When reordering, specify previous purchase order number on current purchase order.

CANCELLATION: Customer is responsible for all costs incurred after production starts.

SHIPPING: Most orders will be shipping from ZIP code 61776. The most economical carrier will be selected unless otherwise specified.

FREIGHT CLAIMS: Recourse with carrier is the responsibility of the customer. Title to merchandise passes to consignee on carrier pickup.

Alexander promotional products are available with 21 different imprint ink colors at no additional charge. If a color other than described below is needed, be certain to specify the PMS coated color number or name.

$50G charge for PMS Matching.

NOTE: Because of printing limitations and product color, PMS coated colors will be reproduced as close to the actual color as possible. Cannot match exact PMS colors on digitally printed items.

RANDOM SAMPLES: Free samples with provided shipper number. 

BLANK SAMPLES: Free samples with provided shipper number.  

SPEC SAMPLES: 25% off EQP with $50G setup charge, per color/location decorated with customer supplied artwork.

SELF-PROMOTIONS: 25% off EQP with $25G setup charge, per color/location with provided shipper number. Decorated with customer supplied artwork.

SETUP: $50G per imprint color/location, applied to all orders except exact repeats within two years.

COPY CHANGE: $50G will be applied per copy change.

Each copy change must meet catalog minimums or a less than minimum charge will apply. Absolute Minimum for Emery Boards is 1000pc.

LESS THAN MINIMUM: $50G applied to orders that are less than first column quantity. Absolute minimum is half of first column. LTM not available on Emery Boards.

RUN CHARGE: $.30G per additional color and/or location.

SCREEN WASH: $20G per color change.

PMS MATCH: $50G charge for PMS Matching.

VIRTUAL PROOF: No charge.

EMAIL/PAPER PROOF: No charge for the first proof. $15G charge per additional proof for changes not included in original purchase order. Production begins after receipt of proof approval.

RUSH CHARGE: No charge. Contact Alexander for availability. Orders must be received by 12:00 PM CST.

PRICING: All pricing in US Dollars

PRE-PRODUCTION SAMPLES: $50G Production begins after receipt of proof approval.

EXACT QUANTITIES: No charge. Must be stated on purchase order.

ART RECONSTRUCTION: $50G minimum for first 30 minutes. An additional $50G per 30 minute increments.

Art Reconstruction charges apply to the following IMAGE formats: JPG, JPEG, TIFF, PCX, GIF, PNG, BMP, PSD.

POLY BAG: $.075G per item on items where a poly bag is not standard.

LABELS: $.07G per item to attach customer supplied labels.

MULTIPLE ITEM POLY BAG: $.05G per item.

INSERTION: $.32G per item to combine a non-Alexander item(s) with an Alexander item(s).

DROP SHIP: $7.50G applied to each “ship to” after the first “ship to” address.

THIRD PARTY HANDLING: $12.00G per order.

INTERNATIONAL SHIPMENTS: All duty and tax charges are the responsibility of the customer. All declaration documentation will include the retail value of goods, unless otherwise instructed by customer.

PERSONALIZATION: $1.00A on laser engraved items.

RELEASE CHARGE: No release charge.

ORDERS: orders@alexandermc.com

RANDOM SAMPLE ORDERS: samples@alexandermc.com

ARTWORK: ORDERS@alexandermc.com

VIRTUALS: virtuals@alexandermc.com

GENERAL SERVICE INQUIRIES: service@alexandermc.com

Alexander is continually working with our suppliers to implement a Proposition 65 testing program to identify products for chemical testing to stop regulated chemicals from being found in our products. Many of our products have passed tests for those chemicals with safe harbor levels.  However, it is not reasonable to test all products for the over 900 chemicals listed on www.P65Warnings.ca.gov.  Below is a list of products that do not require labeling.  On all other products we will upon request, provide Prop 65 warning labels on product packaging which will appear as follows:

Please Note: Alexander Manufacturing tests ALL PRODUCTS prior to adding them to our line of offerings. In the event of any change in material, composition, packaging, etc from a product's original state, it is our policy to re-test in order to ensure Prop 65 compliance.

Purchase orders must clearly state AFFIX PROP 65 LABELS to guarantee proper labeling.

5101, 5104, 5108, 5109, 5144, 5151, 5141, 5601, 5608, 5651, 5201, 5202, 5203, 5205, 5206, 5238, 5239, 5240, 5241, 5242, 5243, 5244, 5245, 5248, 5262, 5268, 5272, 5814